High Server Load

Incident Report for 17hats

Resolved

The incident has been resolved. We have identified to the root cause and will be adding safeguards to ensure it will not happen again.

Posted Aug 13, 2019 - 22:11 PDT

Update

We are continuing to monitor for any further issues.

Posted Aug 13, 2019 - 22:05 PDT

Monitoring

Seems like we are back to normal. We will continue to monitor.

Posted Aug 13, 2019 - 22:05 PDT

Update

The site is currently reachable for most people but slower than we would like. Still investigating.

Posted Aug 13, 2019 - 22:00 PDT

Investigating

We are currently experiencing extremely high server load, which is making the main site hard to reach at times. We are currently investigating the source.

Posted Aug 13, 2019 - 21:49 PDT

This incident affected: Web App.