Delays in background processing

Incident Report for 17hats

Monitoring

Background processing performance has improved after we increased capacity to address a backlog. Workflows, email processing, and other automated actions should now complete more promptly.
We’re monitoring recovery and continuing work to prevent these delays from recurring.
Posted Oct 02, 2026 - 10:18 PDT

Investigating

We’re investigating delays in background processing that may affect workflows, email processing, calendar syncing, and other automated actions. Some actions may take longer than usual to complete or appear in your account.
We’ve increased processing capacity and are working to reduce the delays. We’ll provide another update as we learn more.
Posted Oct 02, 2026 - 10:02 PDT
This incident affects: Web App.